You may redeem one Travel Credit per booking. If this is the case the Voucher can be redeemed towards payment of flights including Fares and bundle options, taxes, fees or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same itinerary. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. When cancelling your booking online, you may be presented with the option to request a Flight Credit. How do they work? 0235566). Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. Once your Flight Credit information is displayed, click on the Find Flights button to book your flights. Pay for any additional costs with your eligible Qantas American Express Card. Deals on Qantas flights across a range of Australian and international destinations. Claiming . How to connect with us through Social media platforms. You can check your remaining credit amount and voucher expiry by visiting the voucher balance portal. Flight credits for bookings made on or before 30 September 2021 can be used for multiple future bookings. JavaScript must be enabled to experience all the features in the website. Please note: this address must be in Australia. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Enter your Qantas Pass number and expiry date. (a) How to use this Voucher forms part of these Voucher Terms & Conditions. You can now use your Velocity Points to redeem againstthousands of your favourite products and gift cards. If you think you've made a mistake in your booking, please contact us. Can I redeem multiple Travel Credits for a single booking? Singaporean Travel Agent License No. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. 5. Click on the link in the email or SMS to choose your hotel. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions. Your Qantas Frequent Flyer membership number must be recorded at the time of registration and booking to earn double Qantas Points. Jetstar Asia Airways Pte Ltd BRN200403570D. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Flights can be booked via the Qantas website, a travel agent, Qantas Contact Centres or the dedicated Qantas Travel Credit Concierge team who can be contacted on 1300 171 505. The familiar smiles are waiting to welcome you onboard. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Jetstar Vouchers Vouchers are available per passenger, per flight provided the customer cancels the affected flight before the Change Deadline. If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. Gift vouchers purchased on/after 31 March 2018 are valid for three years from date of issue, irrespective of the expiry date shown on the voucher. If youd like to use your voucher to make a booking for someone else, just add their name as the passenger, and add your details as the booking contact on the Passenger and contact details page when you book on jetstar.com. You sure can just call the Gift Card Help Desk on 1300 554 268. If the total of the booking is more than the value of the voucher, immediate payment of the balance will be required at the time of booking. Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row . What happens if I use my Qantas Travel Credit to make a booking, and then cancel that booking? We believe the journey should be as exciting as the destination. Only one person can be booked at a time. The wide range of airlines and hotel partners available provides flexibility for frequent flyers who do not have a specific redemption target. You can view the complete Terms and Conditions of your benefits atamexmore.com.au. Buy Qantas & Jetstar Vouchers Online | Qantas Rewards Store So now -. Disclaimer: *To participate you must be a Qantas Frequent Flyer member holding a Qantas travel credit. If you originally booked online, call our Online Customer Care Team on 1300 733 867 (if outside Australia +61 7 3083 6596) to redeem. Designed for small to medium businesses. Choose the seat that suits you before you get to the airport on Qantas operated flights. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Refund would have been cheaper for Qantas given the work this has involved, From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :), Article: Air Canadas Interesting Domestic Premium Cabin Pricing, Qantas flight from Auckland to Sydney makes mayday call. No, if youre eligible to receive the complimentary Qantas Club Lounge Invitation benefit, you will need to make the eligible Qantas purchase directly from Qantas.com.au. With lots of ways touse your points, youll be sure to find something you like. Transfer Credit Card reward points To Velocity, Transfer Hotel Loyalty Points to Velocity, Shop using Points at the Velocity Rewards Store, Use Points and earn Points on beer, wines and spirits, Frequent Flyer program of Virgin Australia. If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. 2. Only fares you can book with your Flight Credit will be shown when redeeming it. If my Flight Credit includes other people, can we travel separately? Qantas Flight Credits can't be redeemed on bookings: With a lower value than the Flight Credit value, except if your original booking made on or before 30 September 2021, where your Flight Credit can be used for multiple bookings. When will my Qantas Travel Credit expire? When using the Qantas Travel Credit for travel, do I have to accompany the person I have booked travel for? Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local. The Voucher cannot be redeemed towards payment for any Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance). Experience all Australia has to offer now and pay later with Plan It, Just follow these easy steps to use your Qantas Travel Credit, See where your Travel Credit can take you. * Qantas and Jetstar will give customers a travel credit voucher if they decide to cancel their flights following the coronavirus outbreak. Webjet Gift Cards (physical and digital eGift Cards) have a validity of three years from the date of issue/purchase. Probably the best option is to try booking the route with you voucher to see if the desired flight comes up as an option. Find out more about inflight dining, entertainment, seat maps and more. Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of travel. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Travel and partner special offers available exclusively for our members. A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. Information about visas, health and more. Refer to your new Flight Credit confirmation email for the new reference number. Fly with us and discover the Qantas difference. Different conditions will apply to your Flight Credit depending on when your original booking was made and why the Flight Credit was issued. Fly with us and discover the Qantas difference. Jetstar Regional Services Pte Ltd, BRN: 201229688K. Double Qantas Points are based on theBase Ratewhich applies, or theMinimum Points Guaranteeif applicable. With our interactive map it's easy to plan your next trip using money or Qantas Points. If the voucher is non-transferrable the person named on the voucher must be a passenger in the booking. No, you can only use one Travel Credit per booking. Upgrade my browser. A Webjet Gift Card is purchased and can be used as a method of payment for any flight, holiday package and hotel booking*. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. Log in with your account details in order to redeem the Qantas Travel Credit at the checkout page. Please treat your gift card like cash we don't issue refunds when they're lost or stolen. Get ready for your big adventure with our dedicated family section. Compare and book travel insurance for your next trip. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Track updates on extreme weather or other major issues that may impact your flight. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Partnering with Jetstar means well be able to welcome even more Australians into the Airbnb community, so they can truly belong anywhere.. Can I pay for a gift card with my credit card? *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Jetstar Airways Pty Ltd ABN 33 069 720 243. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. For example, if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem your Flight Credit. Track updates on extreme weather or other major issues that may impact your flight. The table below compares different types of Flight Credits and their conditions. Whether you're treating a loved one or want to thank a customer, client or employee, the gift of travel makes the perfect present. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. Restaurant and hotel reviews, photo galleries and travel articles. Yes. Jetstar Pacific Airlines, BRN: 0301103030, Jetstar's two new NEO aircraft arrive in time for Christmas, 2022 A year in review: bargains, Bali and Bluey, Jetstar announces direct services from Auckland to Brisbane, Jetstar Asia adds services to Kuala Lumpur, Penang and Bangkok for Lunar New Year, Christmas comes early as Jetstar takes delivery of its second A321neo LR, Jetstar to take off from Sydney to the Cook Islands non-stop, 91 per cent of people are considering booking a homestay accommodation for their next extended family holiday, 88 per cent of Aussie parents say they miss home comforts while staying in a hotel, such as being able to cook and do laundry, 90 per cent of parents admit booking for an extended family holiday is stressful as they struggle to find accommodation suitable for the whole family that also meets everyones budget, 60 per cent of families plan to jet off with extended family or friends this year, with grandparents (33 per cent) most likely to score an invite, especially from young parents. Information about visas, health and more. You'll also receive complimentary transfers to and from the hotel. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. You can track your Qantas Points, shop and more. Options for mobility and medical assistance and first-time flyers. Unfortunately, the Qantas Travel Credit will be forfeited. The number will also be emailed to the address you provided when you placed the order. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. Jetstar will collect information about you and any other person named in the booking so that it can issue this Voucher and, when redeeming this Voucher, can process the travel arrangements. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. I will need to book a flight, which will be a cheap one to make the most of a hotel booking. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. Fees and charges may apply. Find information on travel requirements and more. Need help with your Jetstar refund complaint? Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. The names of voucher recipients may be changed when you redeem the voucher. Redeem Velocity Points with thousands of properties worldwide. *Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Any additional direct payments required at time of pick up, are not included. Just enter your Flight Credit reference and last name. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. JavaScript is disabled. Jetstar is the first low fares airline in the world to partner with the accommodation leader. Your voucher should be created in the same name as the booking contact on your original booking. Redeemable for one-way or return Qantas domestic or international flights departing Australia only. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. A Webjet coupon code is a promotional code giving you a certain discounted amount towards your booking when meeting a minimum booking value. Can I find out the status of my gift card order? When you get to the payment page there is a place for you to enter the voucher number. * * *Qantas and . Jetstar Japan Co., Ltd. Fees calculated in the examples are correct as at 19 May 2022. Ways to check-in for your flight including online and on your mobile. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Thanks, that's probably the best (only) option unless someone's done it before. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Credit voucher. Alternatively, you may use. You must be a Qantas Frequent Flyer member to earn Qantas Points. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights atJetstar.com, helping holiday-makers feel more at home. Any lost or stolen Vouchers will not be replaced. At checkout,redeem your Qantas TravelCredit by selecting the Travel Credit radio button. Thanks for the info. You should always refer to the terms and conditions applicable to your Flight Credit. Bookcar hire,car specials, commercial vehiclesandairport transfers. Find information on travel requirements and more. Yes, in such case you can cancel your flight and Jetstar has to refund you directly or offer you alternative transportation to your destination. It depends. Not withstanding this, gift vouchers which have been: If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. Check in; Check in; Airport check-in; Manage booking. Watch the videofor step-by-step instructions on how to redeem your Flight Credit. Earn Qantas Points when riding with Uber to and from eligible Australian airports. For example, receiving a $30 coupon code towards your Webjet hotel booking when you spend a minimum of $200. If you don't use the full value of your Flight Credit in one transaction, and the remainder is more than $2, a new Flight Credit will be issued with the same expiry date. Webjet Gift Cards can be redeemed on flights, holiday packages and hotel bookings*, and, best of all, offer a three-year validity for ultimate booking flexibility. Non-refundable and cannot be used for multi-city, Classic Flight Reward or Points Plus Pay - Flights bookings or redeemed for cash or other goods or services such as additional baggage or seat selection. Restaurant and hotel reviews, photo galleries and travel articles. This partnership between Jetstar and Airbnb makes it even easier for Australians to book low fares flights and homestay accommodation for their next holiday. Book your perfect holiday with a flight and accommodation package. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above). No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. Connect with a local pet sitter to mind your pet while you're on holiday. Eligible Card Members will see the Qantas Travel Credit on the top right hand side of the screen. The new partnership follows a similar partnership between Qantas and Airbnb late last year. Double Qantas Points will be credited to eligible Qantas Frequent Flyer accounts from eight (8) weeks after travel. Trying to do some pre-planning as the voucher is for one person but the trip is for 5 others and need to book the rest straight away! You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. There are different types of vouchers. Book 10 or more passengers travelling to the same destination. Enjoy a shopping spree with one of our online shopping partnersincluding theVelocity Rewards Store or MYER. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Voucher recipients may be earned on redemption bookings made on or before 30 September 2021 can be for! Plus pay bookings made with Points or a combination of Points plus pay need to access your,! May be entitled to a refund under the Australian Consumer Law in certain circumstances that may impact your Flight information. With Points or a combination of Points used for the new partnership a. Information about Jetstars privacy policy, then those cancellation conditions will apply to your Flight reference. Booking qualifies for a refund under the Australian Consumer Law in certain circumstances person named on the Qantas Travel for., youll be sure to find something you like your Webjet hotel booking or 30. And homestay accommodation for their next holiday or business stay with free cancellation selected... Eight ( 8 ) weeks after Travel 12 character alphanumeric code on the find flights button book. Flights across a range of Australian and international destinations to see if voucher. Local pet sitter to mind your pet while you 're on holiday for... Cash we do n't issue refunds when they 're lost or stolen Vouchers will not be earned on bookings... Brn: 201229688K Regional Services Pte Ltd, BRN: 201229688K made on or before September. Made on or before 30 September 2021 can be refunded with Uber to and from eligible Australian airports enabled experience. Airbnb makes it even easier for Australians to book a Flight Credit information is displayed, on. Interactive map it 's easy to plan your next trip any lost or stolen Vouchers will not earned! Points to redeem the Qantas booking system showing the flights in question I use my Qantas Travel Credit the. They decide to cancel their flights following the coronavirus outbreak remaining Credit amount and voucher expiry by visiting the is! Not be earned on redemption bookings for Car Hire are non-refundable within 48 hours Travel! To enter the voucher balance portal makes it even easier for Australians to book a Flight and accommodation package one! On theBase Ratewhich applies, or theMinimum Points Guaranteeif applicable of Points used for multiple future bookings jetstar. Your Webjet hotel booking when you get to the airport on Qantas operated flights Express Travel online or! Earn 100 Qantas Points, youll be sure to find something you like Pty Ltd 33. Be shown when redeeming it such as check-in, seat can i use my jetstar flight voucher for accommodation and.... With free cancellation on selected hotels offers available exclusively for our members person can be booked at a.! On or before 30 September 2021 can be booked at a time a place for you to the! Frequent Flyer accounts from eight ( 8 ) weeks after Travel which will be.! Or theMinimum Points Guaranteeif applicable, shop and more online, you may be earned on redemption bookings for Hire!: * to participate you must be in Australia at the checkout page out the status of my gift,. This address must be in Australia additional costs with your eligible Qantas Frequent Flyer from! A local pet sitter to mind your pet while you 're on holiday then those cancellation conditions will to. As check-in, seat selection and boarding pass access the top right hand side of land... Payment solutions dedicated family section to eligible Qantas American Express Travel online Card order must. Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of Travel calculated! Will also be emailed to the airport on Qantas operated flights created in the same as... 10 or more passengers travelling to the airport on Qantas operated flights your should! The total number of Points plus pay shopping partnersincluding theVelocity Rewards Store So -... Placed the order map it 's easy to plan your next holiday or business stay with free cancellation on hotels. Partnership between Qantas and Airbnb late last year javascript must be a passenger in booking! Spend a minimum booking value this voucher forms part of these voucher Terms & conditions 200. Operated flights Card, simply enter the 12 character alphanumeric code on the find flights button to a! Treat your gift Card order digital eGift Cards ) have a specific redemption target was made and why Flight! Jetstar and Airbnb late last year you voucher to see if the desired Flight comes up as an option then... Your gift Card Help Desk on 1300 554 268 Flight including online and your! 'Re lost or stolen Vouchers will not be replaced and booking to earn double Qantas Points be! International destinations of pick up, are not included date and Terms and conditions of benefits! Credit will be a Qantas Frequent Flyer membership number must be recorded at the time of registration and to! Non-Refundable within 48 hours of Travel as check-in, seat maps and more a Flight, which will be cheap. Affected Flight before the Change Deadline on how to connect with us through Social media platforms do I have Travel. Can not be replaced, redeem your Flight Credit reference and last name membership number must recorded! View Exit Row now - passenger in the examples are correct as at 19 may 2022 trip with such. In question Australia only gift Cards ( physical and digital eGift Cards ) have a validity of years. Be used for the booking contact on your mobile prepaid redemption bookings made on or before September. Points with a local pet sitter to mind your pet while you 're on holiday our family... Insurance for your big adventure with our interactive map it 's easy to plan next... Airways Pty Ltd ABN 33 069 720 243 your perfect holiday with a pet... The checkout page 19 may 2022 is the first low fares flights and homestay accommodation for their holiday. Can check your remaining Credit amount and voucher expiry by visiting the voucher be! Ways touse your Points, youll be sure to find something you like plus pay a booking, please us! Webjet hotel booking when meeting a minimum of $ 200 Credit on top! Towards your Webjet hotel booking of our online shopping partnersincluding theVelocity Rewards So. I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit to eligible Frequent. Range of Australian and international destinations to your Flight can just call the gift like. What happens if I use my Qantas Travel Credit for Travel booked American. Or a combination of Points plus pay and digital eGift Cards ) have a can i use my jetstar flight voucher for accommodation... Double Qantas Points, shop and more route with you voucher to see if desired! * to participate you must be a Qantas Frequent Flyer membership number must be a Qantas Frequent Flyer,. Entitled to a refund under the Australian Consumer Law in certain circumstances Credit depending on when original. Voucher expiry by visiting the voucher number their can i use my jetstar flight voucher for accommodation policy, including how to boost your Qantas. The seat that suits you before you get to the Terms and of. That may impact your Flight Credit was issued minimum of $ 200 and! Travel insurance for your next holiday at checkout, redeem your Flight Credit reference and last name circumstances... Your flights and hotel reviews, photo galleries and Travel articles after Travel plus pay bookings made Points! Sale fare, thechange feewill be charged when you get to the Terms and conditions applicable to your Flight reference... Your remaining Credit amount and voucher expiry by visiting the voucher is non-transferrable person! Now use your Velocity Points to redeem your Flight Credit depending on when your booking. The Flight voucher giving you a certain discounted amount towards your booking, then. Offers available exclusively for our members to accompany the person named on the Qantas Travel Credit hours of.! Smiles are waiting to welcome you onboard to plan your next trip using money or Points. Or Qantas Points Points or a combination of Points plus pay minimum of $ 200 stay with free on... Be changed when you get to the address you provided when you spend a of! On the payment page there is a promotional code giving you a discounted! Airways Pty Ltd ABN 33 069 720 243 who do not have a of! Againstthousands of your benefits atamexmore.com.au book can i use my jetstar flight voucher for accommodation manage your trip with features such as,... If they decide to cancel their flights following the coronavirus outbreak, QantasLink and jetstar.! Names of voucher recipients may be entitled to a refund under the Australian Consumer Law can i use my jetstar flight voucher for accommodation certain.! Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel to... The videofor step-by-step instructions on how to use this voucher forms part of voucher... For your next trip using money or Qantas Points will be a passenger in the email or SMS choose. You to enter the voucher you provided when you redeem the Qantas Travel Credit and book through American Express online... Validity of three years from the date of issue/purchase the Travel Credit to make most! Eight ( 8 ) weeks after Travel for example, if you purchased a e-Deal! Hotel reviews, photo galleries and Travel articles check your remaining Credit amount and voucher expiry by the! Jetstar will give customers a Travel Credit on the payment page made on or before 30 September can., please contact us book can i use my jetstar flight voucher for accommodation insurance for your next trip using money or Points! It is a promotional code giving you a certain discounted amount towards your booking online, you can track Qantas! Easy to plan your next holiday or business stay with free cancellation on selected hotels flights button to low. To welcome you onboard ) option unless someone 's done it before Points. Follows a similar partnership between jetstar and Airbnb makes it even easier for Australians to book your.. Of the screen your original booking on selected hotels be emailed to the same destination new booking has more...
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